FAQ

Faith Fibre currently ships to both domestic and international markets. The cost of shipping will be displayed upon checkout. Once your order is shipped you will be provided with a confirmation email containing your tracking number. Please allow tracking numbers at least 24 hours to update.

Please be aware that the shipping time estimate shown during checkout doesn't incorporate our processing time and is merely an estimate, not a guarantee. We utilise various couriers based on the chosen shipping method, but we cannot assure delivery times if unforeseen circumstances arise, like typos in the shipping address, adverse weather conditions, or postal delays. Unfortunately, we can't guarantee international shipments due to customs, duty requirements, or postal service challenges beyond our control. We appreciate your understanding and patience as we strive to deliver your order as swiftly as possible.

* please be mindful that Faith Fibre is not responsible for import/duty costs.

Thank you for your understanding

We truly value our customers and their satisfaction is our top priority. While we're currently unable to process returns, please know that we're actively striving to make returns possible in the near future. Your understanding and patience mean the world to us as we work towards enhancing our services for your convenience. Thank you for being a part of our journey.

We provide a sizing chart in every product description.